Our Terms & Conditions

Gift Voucher Terms and Conditions

Standard Voucher Use

1. Gift vouchers are valid for dine-in and takeaway.
2. Vouchers are valid for 6 months from the date of purchase.
3. Vouchers can be used at any time, on any day.
4. Vouchers are intended for single-use transactions. No change, balance credit, or refunds will be issued for part-use.
5. Menu selections, prices, and availability are subject to change. We cannot guarantee specific dishes will be available at the time of your visit.

Takeaway & Website Use Policy

1. Eligibility & Responsibility

1.1. By placing an order through our website, you confirm that:

• You are at least 18 years of age, and
• You have the legal capacity to enter into a contract.

1.2. If you have any food allergies or dietary requirements, you agree to contact the restaurant directly before placing your order to ensure the food is suitable for you.

2. Alcohol Policy

2.1. It is a criminal offence in the UK for:

• Anyone under the age of 18 to buy or attempt to buy alcohol.
• An adult to buy alcohol on behalf of someone under 18.

2.2. If your order includes alcohol, you may be asked to present valid photo ID on collection. If satisfactory proof of age is not provided, we reserve the right to withhold alcoholic items.

Ordering Process

3. Placing and Amending Orders

3.1. Once you’ve selected your items and submitted your order, it forms a binding contract. Please double-check your selections before confirming.
3.2. Orders cannot be changed or cancelled once submitted, and refunds are not guaranteed. You may contact us, but changes are at our discretion.
3.3. Orders will not be processed if payment is declined.
3.4. You will receive confirmation via email once your order is accepted.
3.5. Collection times are estimates and may vary due to demand or kitchen capacity.

Pricing and Payment

4.1. All prices shown include VAT.
4.2. We accept payment through major credit or debit cards via our website.
4.3. You may be asked to present the card used for payment on collection for security and identity verification.

Website Usage

5. General Use

5.1. You are welcome to view and print website content for personal use only. You may not copy, alter, or redistribute material for commercial purposes without written consent.
5.2. All intellectual property rights, including text, images, and design, are owned by us or our licensors and are protected by copyright.

6. Access and Availability

6.1. We strive to keep our website accessible 24/7, but availability is not guaranteed.
6.2. Access may be suspended temporarily for maintenance or technical issues without prior notice.

User Content and Reviews

7. Submissions

7.1. Any reviews or other content submitted through the site are considered non-confidential. You confirm that you own or control the rights to anything you upload.
7.2. You must not post content that:

• Violates the law
• Is offensive, discriminatory, or harmful
• Contains advertising or malicious software

7.3. We reserve the right to moderate, edit, or remove content that breaches these guidelines.
7.4. User reviews reflect personal opinions and do not represent the views of the business.

External Links and Media

8.1. Any links to third-party sites are provided for convenience only. We are not responsible for external content or their terms of use.
8.2. Images used on the website are illustrative and may not accurately represent actual food items or dishes available.

Liability Disclaimer

9.1. Nothing in these terms limits our liability for death or injury resulting from our negligence or fraudulent activity.
9.2. Otherwise, we accept no responsibility for:

• Lost profits, business, or data
• Delays in service
• Inaccuracies on the website
• Technical failures or software issues

9.3. Our total liability is limited to the lesser of either the value of your order or £100.
9.4. You are responsible for any additional costs incurred as a result of using the website.

Governing Law

10.1. These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.